Returns & Exchanges
At Gravgear, we stand by the quality of our performance equipment and offer a 30-day hassle-free return policy to ensure you have the right gear for your training. If you are not completely satisfied with your purchase, we will gladly accept returns of items in their original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your gear in its original packaging, ensuring all tags are attached and the product shows no signs of wear or chalk marks.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your items, we will process your refund or exchange within 5-7 business days to your original payment method.